If you still have issues, try the Windows built-in drivers. Use this link to download and install the new driver. If you see it Click on it and click Remove at the bottomġ1) Select Apply and Ok on the Print Server Properties windows (Note: there is a space in between “printui.exe”ĩ) Look for HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ) Open up the run command with the “Windows key + R” key combo.ħ) Type printui.exe /s and click Ok. If the issue persists, I recommend you delete the driver and root level and retry, follow the steps below:ġ) In Windows, search for and open Programs and featuresĤ) In Windows, search for and open Devices and printersĥ) In the Devices and Printers windows look for your HP printer. Refer to the document for help- HP Printers - Print Driver Settings Guide (Windows) It will automatically diagnose and fix any printing/scanning issues.Ĭheck the printer driver settings. Follow the steps below-ĭownload HP Print and Scan Doctor and run the program. If the issue persists, this could be an issue with the installed drivers or settings. To change to one-sided printing, turn off the duplex setting in the print driver.ĭepending on your driver, remove the check next to Print on Both Sides, or select None from the drop-down menu. If you previously set up a duplex printing job, the settings might carry over to the next print job.
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